INTRODUCTION

VTS Tech and Gadgets offers warranty service for our different categories of products. Below is the description of services available for the various product groups.

By purchasing any product from us, you agree to all warranty terms stated herein.

Pre-owned or used laptops sold by VTS Tech and Gadgets carry a limited warranty period of 30 days. New devices purchased from VTS Tech and Gadgets fall under standard manufacture’s warranty and conditions, and may be redeemable at Manufacturers Warranty/Service Centers provided they offer such services and the product is still within their stipulated period. Please note that VTS Tech and Gadgets does not offer any warranty for Brand New devices.

All after-sales issues for new devices should be forwarded to Manufacturer’s warranty/service centers while warranty-supported issues for pre-owned devices should be forwarded to VTS Tech and Gadgets.

GENERAL TERMS AND CONDITIONS.

 

1. 1. Warranty is valid upon presentation of proof of purchase consisting of original invoice or sales slip indicating purchase date, seller’s name, product model, and serial number. VTS Tech and Gadgets reserves the right to refuse warranty if any of this information has been removed or changed after the original purchase from our store.

1. 1. Warranty for pre-owned devices is limited and as such does not cover the following:
      1. User-caused damages such as but not limited to physical damages, liquid damages, electrical surge damages, accidents, fire damages, improper ventilation,
      1. Repair and replacement of parts due to normal wear and tear, damages resulting from abuse or misuse of product or use of wrong or incorrect accessories, wrong installations and inconsistency with the technical instructions for use of the product
      1. Any cause beyond the control of VTS Tech and Gadgets.

       

      1. 1. Unauthorized modification carried out on the product.

1. 1. VTS Tech and Gadgets obligations is limited to repair of the defect or replacement of the defective part. Please note that our warranty service does not entail replacement or swapping of the product/device, nor a refund for the product.

Warranty repairs for pre-owned or used devices must be carried out by VTS Tech and Gadgets authorized service center(s). VTS Tech and Gadgets shall not be liable for damages and claims resulting from unauthorized repairs of products.

 

• • Repairs or replacement of products under the terms of this warranty does not extend or renew the warranty period. 

• • This warranty is not transferable. This warranty will be the purchaser’s sole and exclusive remedy and neither VTS Tech and Gadgets nor its partners shall be liable for any damages of any breach of any express or implied warranty of this product.

DISCLAIMER:

VTS Tech and Gadgets shall not be liable for loss of any data saved in products that are either repaired or replaced.

The policies above are for only warranty services, and the customer will be responsible for any cost associated with non-warranty conditions.

VTS Tech and Gadgets reserves the right to make the final decision regarding the determination of the problem and the appropriate service option.

In any case that VTS Tech and Gadgets offers at its discretion to replace/exchange a product/unit, products/units exchange assumes the remaining warranty period of the original product.